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One of the best ways we've learned to be effective in maintaining safety is through building relationships with our ultimate customer, the American public. PHMSA has come a long way since the turn of the century to ensure the public remains aware of the pipeline infrastructure and hazardous materials transportation within their communities and how we can all work together to ensure safety performance.  Need to speak to someone?  Use our Feedback Form to request information and make comments.

To develop and enhance these relationships, PHMSA's Community Assistance and Technical Services (CATS) Team for pipeline safety and Hazardous Materials Safety Assistance Team (HMSAT) routinely reaches out to communities to facilitate and provide clear communications to the public, businesses, and state and local officials to better understand risks and improve environmental protection.

PHMSA's CATS and HMSAT representatives are located within each of our five geographic regional locations. To contact the CATS or HMSAT representative for your community please refer to the list below.

Region / States Covered

Office Location

Contact Information

Central / Illinois, Indiana, Iowa, Kansas, Michigan, Minnesota, Missouri, Nebraska, North Dakota, Ohio, South Dakota, and Wisconsin

Kansas City, MO

816-329-3800 (CATS)

Des Plaines, IL

847-294-8589 (HMSAT)

Eastern / Connecticut, Delaware, District of Columbia, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island, Vermont, Virginia, and West Virginia

West Trenton, NJ

609-989-2256 (CATS/HMSAT)

Southern / Alabama, Florida, Georgia, Kentucky, Mississippi, North Carolina, Puerto Rico, South Carolina, and Tennessee

Atlanta, GA

404-832-1147 (CATS/HMSAT)

Southwest / Arkansas, Louisiana, New Mexico, Oklahoma, and Texas

Houston, TX

713-272-2859 (CATS/HMSAT)

Western / Alaska, Arizona, California, Colorado, Hawaii, Idaho, Montana, Nevada, Oregon, Utah, Washington, and Wyoming

Lakewood, CO

720-963-3160 (CATS)

Ontario, CA

909-937-3279 (HMSAT)

PHMSA Headquarters

Washington, DC

202-366-4595 (CATS)

202-366-8858 (HMSAT)

 

Hazardous Materials Outreach and Training
The Division of Outreach, Training and Grants answers telephone calls during normal business hours. If you call after-hours or on a weekend, we will call you back the next business day.

202-366-4900

phmsa.hm-training@dot.gov

Hazardous Materials Information Center
The Information Center answers telephone calls between the hours of 9:00 am and 5:00 pm (Eastern Standard Time). If you call after-hours or on a weekend, we will call you back the next business day.

1-800-HMR-4922 (1-800-467-4922)

infocntr@dot.gov

National Response Center
Call the National Response Center to report spilled or leaking hazardous materials. The National Response Center answers telephone calls 24-hours a day.

1-800-424-8802

Hazardous Materials Special Permits and Approvals
The Office of Hazardous Materials Special Permits and Approvals answers telephone calls for emergency transportation issues 24-hours a day.

202-366-4535

phmsa.hm-specpermits@dot.gov

approvals@dot.gov

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